Rental Terms
Terms & conditions about car rental in Zakynthos
Famozo Rentals Terms & conditions
Read about the terms and conditions about car rental in Zakynthos.
Our prices include:
- All taxes & V.A.T.
- All local taxes and all kinds of fees, there are no hidden costs
- Basic Insurance package:
-Third Party Insurance
– Glass Insurance (exemption amount …€)
– Fire Insurance (exemption amount …€)
– Theft Insurance (exemption amount …€) - Vehicle replacement (subjects to vehicles availability) in case of damage
- 24hour Road Assistance
- Unlimited Kms
- Road map of Zakynthos
- Helmet / Bungee cord for scooter & ATV
- Child’s seat
Required documents
- Valid driver’s license for all declared drivers
- International driver’s license if required (please read the below paragraph “Driver’s License”)
- Passport or National ID for all declared drivers
All the booking details (online or phone booking) must be valid. Our company declares the right to refuse the rental if the booking details are not valid. Our company declares the right to refuse the rental if the booking details are not valid.
Driver’s age
The minimum age to rent a car in Zakynthos from Famozo Rentals is 21 years. For ATVs and Scooters the driver must be at least … years old.
Driver’s License
The driving license must be issued at least one year before the pick-up date.
National Driving Licenses issued in the E.U. are accepted.
Citizens of all other countries must have a valid International Driver’s License along with their regular Driver’s License.
In order to rent a scooter, holders of a European driving license (pink card) must definitely have the category “A1” or “A2” or “A”. Those who live in countries outside of Europe must have an international driving license and hold an “A” category.
Bookings and Vehicle Groups
All reservations are based on vehicle groups and not on a specific vehicle model. We try to assign to each reservation the chosen vehicle model. However, if the chosen model becomes unavailable, our company reserves the right to offer a similar model. A similar model will be a vehicle in the same group – category as the chosen model. Also, our company reserves the right to offer a model of a bigger group – category with no extra charge (free upgrade).
Payment Options
Deposit Amount
The deposit can be paid online from our website with credit, debit, and prepaid cards.
We accept Visa, Mastercard, Maestro, Diners & Discover.
All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer-SSL).
Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
Also, the deposit amount can be deposited in our bank account.
Balance Amount
The remaining amount will be paid when you pick up the vehicle with cash or credit, debit, or prepaid cards.
Cancellation Policy
If you wish to cancel your reservation, you have to send a cancellation notice email and receive an answer that we received your cancellation notice.
– If the reservation is canceled (for any reason) up to …. days before arrival, the deposit is 100% refunded.
– In case of cancellation of the reservation (for any reason) up to … days before arrival, the deposit is refunded at 50%.
– If the reservation is canceled (for any reason) within the last … days before arrival, the deposit is NOT refundable.
In case the renter does not meet the rental conditions (diploma, age, credit card) Famozo Rentals is not responsible and has the option to cancel the reservation without refunding the deposit.
* It is noted that the company Famozo Rentals is not responsible for cancellations – delays of ships or planes. In any such case, the renter must inform the company in time of any modification or change of his reservation.
Fuel Policy
The renter has to return the vehicle with the same fuel level as delivered.
Insurance coverage
Basic insurance package
Our basic insurance coverage includes in our prices and includes:
- Third Party Insurance (T.P.I or T.P.L)
- Glass Insurance (exemption amount …€)
- Fire Insurance (exemption amount …€)
- Theft Insurance (exemption amount …€)
- 24hour Road Assistance
- Unlimited Kms
- Child’s seat
Medium insurance package
Our medium insurance package with … € per day extra charge includes, in addition to the basic package:
- Total Theft with exemption …€
- Damage waiver from broken crystals …€
- Damage to tires – rims etc. with liability waiver amount …€
- Own-loss insurance with liability waiver amount …€ up to …€.
- Free pick up / delivery to any central point of Zakynthos (earlier notification).
- Free additional driver.
What is not covered by any insurance
- Damages caused by a driver under the influence of drugs or alcohol
- Damages caused by an unauthorized driver.
- Damages in the interior of the vehicle
- Damages that were caused because the vehicle being illegally parked
- Damages due to traffic law violation.
- Damages due to inappropriate driving, negligence, or intentional.
- Damages to the engine by wrong fuel or negligence.
- Damages were caused because the vehicle was used off-road or in not appropriate roads (not paved roads, dirt roads, beaches, etc.).
- Damages that were caused after the agreed return time.
- Damage to the mirrors.
- Damages or loss of tires, rims, hubcaps.
- Damages to the underside of the vehicle.
- Damages or loss of the antenna
- Damages caused willfully or recklessly by the renter, e.g. (burning out the clutch, burning out the tires, sitting or standing on the bonnet, or the roof or the boot lid of the vehicle, etc.)
- If the renter at the time of the accident does not notify our company and the police
- Loss of personal items
- Loss, damage, or theft of vehicle keys
- Loss or damage of child seats, jack, safety triangle, spare wheel, petrol cap, or any accessories.
- Total or part theft, in cases where the theft was caused due to renter’s negligence. (e.g., forgot the engine keys on the vehicle, etc.)
- Traffic fines or other administrative sanctions may result from any violation of the Greek Traffic Law.
Ferrying the car
It is allowed at the renter’s responsibility
Traffic fines or other administrative sanctions
The renter must pay traffic fines, or any administrative sanctions may result from any violation of the Greek Traffic Law. The renter can pay the fines in cash or with a credit card. If any fine becomes required after the rental period, our company will charge the renter’s credit card the amount of the fine.
If the police or other authority removes the registration plates during the rental, the renter must compensate our company immediately. The compensation amount will be calculated by multiplying the total number of days that the vehicle will be without registration plates with the per-day rental price from the current season.
Important Info
At the rental point you will sign a rental agreement before you get the key. It is important that you read the agreement carefully. If anything is unclear, discuss it with the staff before signing.
Famozo Rentals reserves the right to refuse you a vehicle if, in the opinion of the staff, the driver is unfit to drive or any member of the group is violent, threatening or in any way endangering health and safety other people. In such event, you will not be entitled to any refund or compensation.
Before you leave, you must check the vehicle and make sure you report any damage to the staff (to better serve you, it’s a good idea to take pictures or video of the vehicle)
Our company is not responsible for any loss or damage of personal items.
Our company has the right to cancel the rental agreement without any consequences if the renter: Is considered harmful to the company’s interests or violates either the traffic laws or the rental terms.